MSP TECH
Services

Co-managed IT

We add resources and expertise to your IT team while it retains control of infrastructure and priorities.

When you need this service

Your internal team is overloaded with requests, lacks time for development or needs specialists for complex work and support at regional sites.

What's included

  • First-line support and routine requests
  • Access to L2/L3 specialists
  • Resolution of complex infrastructure incidents
  • Participation in projects, migrations and upgrades
  • Support for offices and regional sites
  • Additional capacity during leave and peak workloads

What you get

More capability for your IT department without hiring a full-time employee for every specialist role. Responsibilities are defined, work is tracked and your team can spend more time on business priorities.