IT Services for NGOs

Technical problems distract employees, support lacks a consistent process, and hardware and software must be selected with both a limited budget and the NGO's particular needs in mind.

• HelpDesk and employee support
• Maintenance of computers, servers, networks and cloud services
• Monitoring, backups and restore testing
• Access management and basic IT security controls
• Sourcing and supply of hardware, software and licences
• Management of applications for preferential software offers

One team to support people and infrastructure, an agreed scope of service and a fixed price in the local currency, plus help optimising software and licence costs.

Under a monthly IT service agreement, the MSP TECH team:

• audits the software currently in use;
• identifies the organisation's actual needs;
• finds suitable preferential software and licence offers;
• checks eligibility against vendors' requirements;
• handles registration and prepares and submits applications;
• helps obtain, activate and deploy licences.

Eligibility depends on the type of organisation, its country of registration and each vendor's terms, so we assess every case individually.